The correct answer is C – Determine who is best qualified to address the challenges. Agile teams are self-organizing and empowered to make technical decisions. When challenges arise, the team collaboratively identifies who is best suited to resolve issues, rather than relying on external direction or top-down task assignment.
From the PMI Agile Practice Guide:
“Agile teams are self-organizing. When challenges or new work arises, the team decides how to proceed, including task allocation based on skills and availability.”
(PMI Agile Practice Guide, Section 4.3 – Self-Organization)
Mike Griffiths also notes:
“Team members decide how work is divided and who tackles what. When technical complexity is involved, those with relevant expertise are encouraged to step in, with support from the rest of the team.”
(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)
Incorrect options:
A violates the principle of team autonomy.
B delays delivery rather than solving the problem.
D incorrectly places the Product Owner in a team management role.
Answer: C
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