Salesforce Consultant ADM-261 Question # 4 Topic 1 Discussion

ADM-261 Exam Topic 1 Question 4 Discussion:

Question #: 4

Topic #: 1

Which native Service Cloud solution is used for case satisfaction surveys?

Create a Web-to-case form with a custom case type of survey

Enable the case survey option on the caseobject

Enable the case survey auto-response rule

Check the survey option in the case settings

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Actual exam question for Salesforce ADM-261 exam by Vale21323 at Aug 18, 2025, 2:20:02 AM

Chosen Answer: A B C D
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