Salesforce Consultant ADM-261 Question # 101 Topic 11 Discussion

ADM-261 Exam Topic 11 Question 101 Discussion:

Question #: 101

Topic #: 11

Which feature should a Consultant configure to allow global Service Reps to call customers from within the Lightning Service Console?

Open CTI

Macros

Local Presence

Lightning Dialer

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Actual exam question for Salesforce ADM-261 exam by Riven6167 at Apr 28, 2026, 2:03:35 PM

Chosen Answer: A B C D
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