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Salesforce Consultant ADM-261 Question # 34 Topic 4 Discussion

ADM-261 Exam Topic 4 Question 34 Discussion:
Question #: 34
Topic #: 4

Universal Containers has recently implemented a Customer Community to allow its customers to create and update their cases online. What should a consultant recommend to ensure Customer Communityusers are able to access only their cases online, including cases created by the support team on their behalf over the phone?
A.

A sharing set to grant the Customer Community user access to records associated to their Contact record.

B.

Anorganization-wide default of Public Read/Write on the Case object.

C.

A sharing rule to ensure record access is granted based on the Customer Community user role hierarchy.

D.

A sharing rule to ensure record access is granted based on criteria of the case.

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Actual exam question for Salesforce ADM-261 exam by Ember1287 at Apr 27, 2026, 12:00:11 AM

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