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Salesforce Consultant ADM-261 Question # 54 Topic 6 Discussion

ADM-261 Exam Topic 6 Question 54 Discussion:
Question #: 54
Topic #: 6

A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.

Which measurecan satisfy this requirement?
A.

Customer Satisfaction

B.

Customer Engagement Score

C.

Net Promoter Score

D.

Service-Level Measure

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Actual exam question for Salesforce ADM-261 exam by Dune19837 at Apr 28, 2026, 12:32:31 PM

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