Universal Containers has Technical Support and general Customer Service teams that use unique Service Console applications. Which two configurations should a Consultant use when deploying the console? Choose 2 answers
A.
Assign users to a Permission Set granting the Service User license.
B.
Assign users to a Permission Set with access to the service console app.
C.
Assign users the Service User license on their User record.
D.
Assign users to a Public Group with access to the service console app.
Chosen Answer:
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