Northern Trail Outfitters needs to provide support to all customers in their Customer Community, includingcustomers...

Question

Northern Trail Outfitters needs to provide support to all customers in their Customer Community, includingcustomers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.
What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?

Accepted Answer

C. Update the channel for all Knowledgearticles to include Public as a channel to help customers view articles without login.

Answer

A. Modify the customer profile to include all Knowledge articles types and fields to help customers view articles without login.

Answer

B. Make the article detail page available for unauthenticated access to help customers view articles without login.

Answer

D. Create custom Community pages with components for Knowledge articles and make them available for guest user profiles.

Pre-Summer Special Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: validbest

Exam Community-Cloud-Consultant All Questions

Salesforce Community Cloud Community-Cloud-Consultant Question # 34 Topic 4 Discussion

Correct Answer:

Options Selected by Other Users:

Contribute your Thoughts: