Weekend Special Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: simple70

Exam CRT-261 All Questions
Exam CRT-261 All Questions

View all questions & answers for the CRT-261 exam

Salesforce Certified Service Cloud Consultant CRT-261 Question # 3 Topic 1 Discussion

CRT-261 Exam Topic 1 Question 3 Discussion:
Question #: 3
Topic #: 1

Universal Containers wants to implement a customer service community.

The goal of the community is to enable community members to access, create, and manage cases online.

How should the consultant implement these requirements?


A.

Create a sharing rule to share the contact record with the community member.


B.

Change the org-wide default for cases and contacts internal access to private.


C.

Set up a sharing set to grant access based on the community member’s contact record.


D.

Update the case assignment rule to add the community member to the predefined case team.


Get Premium CRT-261 Questions

Contribute your Thoughts:


Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.