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Exam CRT-261 All Questions
Exam CRT-261 All Questions

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Salesforce Certified Service Cloud Consultant CRT-261 Question # 6 Topic 1 Discussion

CRT-261 Exam Topic 1 Question 6 Discussion:
Question #: 6
Topic #: 1

universal containers has regional contact centers around the world. Support Managers have asked to see support metrics for their region by default.

Which two strategies should a consultant recommend?


A.

Dashboad folder sharing


B.

Org wide default for cases set to private


C.

Dynamic dashboards


D.

Case Object permissions set to create and read


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