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Salesforce Certified Service Cloud Consultant CRT-261 Question # 43 Topic 5 Discussion

CRT-261 Exam Topic 5 Question 43 Discussion:
Question #: 43
Topic #: 5

Cloud Kicks is migrating its knowledge base from Classis Knowledge into Lightning Knowledge. After the migration, an integration process that manages the articles‘ lifesycles by archieving deleting articles of a certain designation now fails.

What are two reasons the integration is fading?

Choose 2 answers
A.

The Amde Type field is no longer accessible via SOQi or the API.

B.

Only Published articles are available in the API.

C.

URL formats for articles drffer between Classic and Lightning Knowledge.

D.

Users must have Modify AM permission to delete archived articles.

E.

After the migration, an integration process that manages the articles' lifecyde by archiving and

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Actual exam question for Salesforce CRT-261 exam by Nova132 at May 1, 2026, 9:46:36 PM

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