Salesforce Loyalty Management Salesforce-Loyalty-Management Question # 12 Topic 2 Discussion

When setting up tier groups in Salesforce Loyalty Management for a sports clothing and accessories retailer,the three necessary attributes to define are:

Qualifying period (A):This defines the time frame within which the members' activities (like purchases or interactions) contribute towards their tier status. It's crucial for determining how member activities are evaluated against tier criteria.

Tier Period (C):This attributespecifies the duration for which a member remains within a particular tier once qualified, before re-evaluation. It's important for maintaining the tier structure over time and for member expectation management.

Tier Model (D):This outlines the basis onwhich the tiers are structured, such as points accrued, spending amount, or other qualifying activities. It forms thefoundation of the tier system, dictating how members progress through different levels.

Option B, Fixed Tier Model, is not an attribute but a type of Tier Model. Option E, Non-Qualifying Period, is not a standard attribute required for setting up tier groups in Salesforce Loyalty Management.

Salesforce documentation on Loyalty Management would detail the process of setting up tier groups, including the necessary attributes and considerations for effectively structuring a multi-tiered loyalty program.