Teara is a Workspace Owner.

Question

Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages, because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?

Accepted Answer

A. Changing the workspace’s message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels

Answer

B. Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created

Answer

C. Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only

Answer

D. Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels

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