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Salesforce Administrator Salesforce-Slack-Administrator Question # 50 Topic 6 Discussion

Salesforce-Slack-Administrator Exam Topic 6 Question 50 Discussion:
Question #: 50
Topic #: 6

You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.

The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.

Which TWO steps should you take to allow the customer support team to create the workflow?
A.

Add members of the customer support team as App Managers under workspace App Management settings.

B.

Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.

C.

Enable channel email addresses to forward support emails to their dedicated channel.

D.

Enable Workflow Builder and webhooks in Workflow Builder.

E.

Add a Workflow creation policy to allow "Everyone, except Guests" to create workflows in your Enterprise Grid.

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Actual exam question for Salesforce Salesforce-Slack-Administrator exam by Arlo7717 at May 1, 2026, 10:08:02 PM

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