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Exam Salesforce-Slack-Administrator All Questions
Exam Salesforce-Slack-Administrator All Questions

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Salesforce Administrator Salesforce-Slack-Administrator Question # 56 Topic 6 Discussion

Salesforce-Slack-Administrator Exam Topic 6 Question 56 Discussion:
Question #: 56
Topic #: 6

You are a Workspace Admin in your organization's Slack Pro instance. Your colleague notifies you that a user who was recently terminated is still active on Slack and causing a disturbance in the #general channel. Usually employees who are terminated are automatically deprovisioned in Slack through the SCIM API.

After investigating, you discover that your identity provider (IdP), Okta, is down. Which immediate steps should you take to address the issue?


A.

Change the member's email to a dummy email and perform a force loo out so they will not be able to log back in.


B.

Temporarily make the ^general channel read-only, delete the offensive messages left by the member, and reach out to the member s previous manager asking them to intervene until the issue with Okta is resolved.


C.

Deactivate the member's account in Slack settings, and ask the Human Resources (HR) team to notify you of any other employee updates until Okta is working again.


D.

Ask your IT team and Primary Org Owner to contact both Okta and Slack customer service right away to address the technical issue.


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