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Salesforce Certified Service Cloud Consultant Service-Cloud-Consultant Question # 4 Topic 1 Discussion

Service-Cloud-Consultant Exam Topic 1 Question 4 Discussion:
Question #: 4
Topic #: 1

Universal Containers is migrating from Knowledge to Lightning Knowledge using the Lightning Knowledge Migration Tool and noticed that none of

the article file attachments were migrated.

How can a consultant migrate the file attachments?

A.

Use the Files Related List on each article to add files to the articles.

B.

Use the Lightning Knowledge Migration Tool and choose ‘include files’.

C.

Upload the files as Documents, then relate them to the migrated articles.

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Actual exam question for Salesforce Service-Cloud-Consultant exam by Talon6055 at Jan 26, 2025, 3:47:12 AM

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