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Salesforce Certified Service Cloud Consultant Service-Cloud-Consultant Question # 15 Topic 2 Discussion

Service-Cloud-Consultant Exam Topic 2 Question 15 Discussion:
Question #: 15
Topic #: 2

Cloud Kicks (CK) wants to explore having a full Incident Management, Swarming, and Change

Management process to provide a foundation for its auditing and governance needs. CK also wants

interactive recommendations for every department during this process.

Besides implementing Incident Management and Service Cloud for Slack, what should a consultant

recommend for the full solution?

A.

Implement flow orchestration with Work Guides

B.

Implement a third-party app from AppExchange.

C.

Implement Guidance for Success and Knowledge articles.

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Actual exam question for Salesforce Service-Cloud-Consultant exam by Lumen47083 at May 21, 2025, 12:00:18 AM

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