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Salesforce Certified Service Cloud Consultant Service-Cloud-Consultant Question # 26 Topic 3 Discussion

Service-Cloud-Consultant Exam Topic 3 Question 26 Discussion:
Question #: 26
Topic #: 3

To help service agents more accurately respond to a new case, Universal Containers wants a list of relevant Knowledge articles

displayed on the Case record page.

How should a consultant configure this requirement?
A.

Add the Knowledge tab to the Service Console.

B.

Add the Knowledge component to the Case record page.

C.

Add the Knowledge related list to the Case record page.

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Actual exam question for Salesforce Service-Cloud-Consultant exam by Axel91455 at May 2, 2026, 6:19:01 PM

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