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Salesforce Certified Service Cloud Consultant Service-Cloud-Consultant Question # 32 Topic 4 Discussion

Service-Cloud-Consultant Exam Topic 4 Question 32 Discussion:
Question #: 32
Topic #: 4

Support managers have requested the ability to provide real-time feedback to agents

during customer chat sessions.

Which feature should a consultant configure to meet this requirement?
A.

Chatter

B.

Omni-Channel Supervisor

C.

Flow Orchestrator

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Actual exam question for Salesforce Service-Cloud-Consultant exam by Zephyr97810 at May 1, 2026, 6:35:55 PM

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