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Exam Service-Cloud-Consultant All Questions
Exam Service-Cloud-Consultant All Questions

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Salesforce Certified Service Cloud Consultant Service-Cloud-Consultant Question # 44 Topic 5 Discussion

Service-Cloud-Consultant Exam Topic 5 Question 44 Discussion:
Question #: 44
Topic #: 5

A service agent is in a messaging session with a customer. The customer abruptly stops responding after 30 minutes.

What should the agent do next?


A.

End the messaging session with the customer.


B.

Mark the messaging session as customer Inactive.


C.

Leave the messaging session with the customer open.


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