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Exam Service-Cloud-Consultant All Questions
Exam Service-Cloud-Consultant All Questions

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Salesforce Certified Service Cloud Consultant Service-Cloud-Consultant Question # 50 Topic 6 Discussion

Service-Cloud-Consultant Exam Topic 6 Question 50 Discussion:
Question #: 50
Topic #: 6

Cloud Kicks plans to use case teams to help collaborate on difficult issues. Support agents can use predefined case teams to add specialists on a case. Specialists need to be able to view cases

and add related records to the case.

What is the recommended level of case access for the Case Team role?


A.

Territory Rule


B.

Read-Only


C.

Private


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