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Salesforce Certified Service Cloud Consultant Service-Cloud-Consultant Question # 60 Topic 7 Discussion

Service-Cloud-Consultant Exam Topic 7 Question 60 Discussion:
Question #: 60
Topic #: 7

Cloud Kicks has a Service Cloud implementation with several channels. Executives want quick access to agent, team, and call center key performance indicators (KPIs). Service managers need to see data about their teams as well.

How should the consultant display the data quickly?
A.

Create reports from Cases and display on a dashboard.

B.

Migrate the data to a data lake and request a dashboard.

C.

Use Einstein Analytics for Service Cloud,

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Actual exam question for Salesforce Service-Cloud-Consultant exam by Sage3122 at May 2, 2026, 8:55:30 PM

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