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Salesforce Certified Service Cloud Consultant Service-Cloud-Consultant Question # 68 Topic 7 Discussion

Service-Cloud-Consultant Exam Topic 7 Question 68 Discussion:
Question #: 68
Topic #: 7

Universal Containers (UC) is ramping up its Knowledge program. UC has a robust analytics team that would like to report on trends in Knowledge Searching, User Activity, and Data Category Usage.

Which reporting solution should a consultant recommend?
A.

Custom Report Types with Reports and Dashboards

B.

Knowledge Base Reports and Dashboard Package Installation

C.

Knowledge Dashboard Pack for CRM Analytics Installation

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Actual exam question for Salesforce Service-Cloud-Consultant exam by Rai67334 at May 1, 2026, 6:15:02 PM

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