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Salesforce Certified Service Cloud Consultant Service-Cloud-Consultant Question # 69 Topic 7 Discussion

Service-Cloud-Consultant Exam Topic 7 Question 69 Discussion:
Question #: 69
Topic #: 7

Cloud Kicks provides telephone support to customers. When creating a case, service agents frequently enter shipping postal codes from various countries around the world.

What is the recommended method to ensure accurate data is entered?
A.

Set up duplicate rule with matching rules.

B.

Configure validation rule with VLOOKUP.

C.

Create a cross-object formula.

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Actual exam question for Salesforce Service-Cloud-Consultant exam by Xander8119 at May 3, 2026, 12:07:55 AM

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