ServiceNow CIS-Customer Service Management CIS-CSM Question # 13 Topic 2 Discussion

CIS-CSM Exam Topic 2 Question 13 Discussion:

Question #: 13

Topic #: 2

Which entity denotes the product instance that has been installed or provisioned for a customer?

Service Agreement

Install Base Item

Contract

Sold Product

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Actual exam question for ServiceNow CIS-CSM exam by Phoenix9272 at May 2, 2026, 9:36:55 PM

Chosen Answer: A B C D
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