View all questions & answers for the CIS-CSM exam
Regarding Account Teams, what is the purpose of marking a role as 'unique'?
The role then becomes a child responsibility
Ensure there is a dedicated account manager for that account
The role then becomes a parent responsibility
Prevent the same role being used on different customer accounts
https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-service-management/task/t_CreateAResponsibilityDefinition.html
Submit