ServiceNow CIS-Customer Service Management CIS-CSM Question # 25 Topic 3 Discussion

CIS-CSM Exam Topic 3 Question 25 Discussion:

Question #: 25

Topic #: 3

What is required to enable the Follow the sun field on the Customer Service Case form?

Nothing, it is a standard field

The value property on the form must be set to true

The plugin ‘com.snc.csm_time_recording’ needs to be activated

The value property on the form must be set to true and the field added to the case form

Get Premium CIS-CSM Questions

Actual exam question for ServiceNow CIS-CSM exam by Solis9414 at May 3, 2026, 8:22:55 AM

Chosen Answer: A B C D
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.