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ServiceNow CIS-Customer Service Management CIS-CSM Question # 32 Topic 4 Discussion

CIS-CSM Exam Topic 4 Question 32 Discussion:
Question #: 32
Topic #: 4

In the 'Action Status' column on a case list, what does a blue indicator dot mean?
A.

Blocked internally

B.

Work in progress

C.

Blocked externally

D.

Needs attention

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Actual exam question for ServiceNow CIS-CSM exam by Riven5639 at Apr 29, 2026, 6:11:38 AM

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