A customer service manager would like to limit the reading and creation of knowledge articles within a specific Knowledge Base to the Customer Support group only. Which features should be used to accomplish this? (Choose two.)
A.
Can Read user criteria
B.
Whitelist all other groups from the Knowledge Base
C.
Hide the Knowledge Base from the Knowledge Base Portal
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit