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ServiceNow CIS-Customer Service Management CIS-CSM Question # 39 Topic 4 Discussion

CIS-CSM Exam Topic 4 Question 39 Discussion:
Question #: 39
Topic #: 4

What are the characteristics of Knowledge Categories?
A.

Shareable across KBs: Yes ; Multi-Level: No

B.

Shareable across KBs: No ; Multi-Level: Yes

C.

Shareable across KBs: No ; Multi-Level: No

D.

Shareable across KBs: Yes ; Multi-Level: Yes

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Actual exam question for ServiceNow CIS-CSM exam by Kai32354 at Apr 29, 2026, 1:26:27 AM

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