ServiceNow CIS-Customer Service Management CIS-CSM Question # 56 Topic 6 Discussion

CIS-CSM Exam Topic 6 Question 56 Discussion:

Question #: 56

Topic #: 6

What should be done if an attribute about an Install Base Item is merely for informational purposes?

Include it in the entitlement details

Track it as an Install Base characteristic

Document it in the product manual

Create a Install Base custom field

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Actual exam question for ServiceNow CIS-CSM exam by Arlo8350 at Jan 15, 2026, 12:00:10 AM

Chosen Answer: A B C D
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