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ServiceNow CIS-Customer Service Management CIS-CSM Question # 72 Topic 8 Discussion

CIS-CSM Exam Topic 8 Question 72 Discussion:
Question #: 72
Topic #: 8

Which predefined conversations are available for Customer Service Virtual Agent? (Choose two.)
A.

Create Contact

B.

Check Case Status

C.

Close Case

D.

Get Help with an Order

E.

Get Help with an Asset

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Actual exam question for ServiceNow CIS-CSM exam by Riven105 at May 4, 2026, 3:06:21 AM

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