ServiceNow CIS-Customer Service Management CIS-CSM Question # 74 Topic 8 Discussion

CIS-CSM Exam Topic 8 Question 74 Discussion:

Question #: 74

Topic #: 8

Is the Customer Service Social Integration plugin (com.sn_cs_social) activated as part of the Customer Service Management plugin?
Options are :

Maybe

Yes

I don't know

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Actual exam question for ServiceNow CIS-CSM exam by Phoenix2081 at May 5, 2026, 5:13:54 AM

Chosen Answer: A B C D
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