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ServiceNow CIS-Customer Service Management CIS-CSM Question # 75 Topic 8 Discussion

CIS-CSM Exam Topic 8 Question 75 Discussion:
Question #: 75
Topic #: 8

What does the Agent Whisper function do?
A.

Lets agents and chat supervisors have a conversation without the requester knowing

B.

Lets the chat supervisors have a conversation with the requester without the agent knowing

C.

Lets agents have chat conversations with other agents without the requester knowing

D.

Lets agents and requesters have a conversation without the chat supervisor knowing

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Actual exam question for ServiceNow CIS-CSM exam by Kairo26923 at May 2, 2026, 9:46:50 PM

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