View all questions & answers for the CIS-ITSM exam
A new problem manager wants to know how in create reports for monitoring problem management activities.
What do you recommend they do before creating new reports?
Submit a request for the sn_report_creator role
Submit a New Report Request via the service catalog
Take the Performance Analytics fundamentals course
Turn on data collection jobs
Go to Reports > View/Run > All. then search for Problem reports
Submit