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ServiceNow CIS-Service Management CIS-ITSM Question # 22 Topic 3 Discussion

CIS-ITSM Exam Topic 3 Question 22 Discussion:
Question #: 22
Topic #: 3

Your customer wants to use Incident Tasks on Incident Records But for efficiency reasons they want to automatically close all Incident Tasks when the parent Incident is closed or canceled. How could you meet this requirement?

Choose 2 answers


A.

On Incident Properties, for Close Open Incident Tasks when Incident is closed or canceled, select Yes


B.

Enable system property com snc incident.mcidentjask closure


C.

Edit system property com.snc incident autoclose basedon resolved_at


D.

On Incident Properties, for Autoclose Incident Tasks, select Yes


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