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ServiceNow CIS-Service Management CIS-ITSM Question # 30 Topic 4 Discussion

CIS-ITSM Exam Topic 4 Question 30 Discussion:
Question #: 30
Topic #: 4

When using Inbound Email Actions, what happens it an email is received which has no watermark or reference number?
A.

New case is created from the message

B.

New incident created from the message

C.

New interaction is created from the message

D.

Email is rejected and auto-reply sent to sender

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Actual exam question for ServiceNow CIS-ITSM exam by Kairo95893 at Apr 29, 2026, 5:37:04 AM

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