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ServiceNow CIS-Service Management CIS-ITSM Question # 43 Topic 5 Discussion

CIS-ITSM Exam Topic 5 Question 43 Discussion:
Question #: 43
Topic #: 5

Your customer wants Problem records to be assigned automatically to the Support group associated with the CI on the problem record.

Which business rule already satisfies this requirement?
A.

Populate Assignment Group based on CI/SO

B.

Populate Assignment Group based on Cl Support Group

C.

Problem Assignment Group based on CI Support Group

D.

ITSM Best Practice Group Assignment

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Actual exam question for ServiceNow CIS-ITSM exam by Zane8326 at Apr 29, 2026, 5:35:48 AM

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