Understanding Social Conflict:
Definition: Social conflict in the workplace occurs when there are disagreements or competition between peers or groups within an organization.
Examples: This can include competition for resources, recognition, or differing opinions on how tasks should be completed.
[Reference: SHRM defines social conflict as conflicts arising from interpersonal interactions and competition among peers (SHRM, Managing Workplace Conflict)., Types of Workplace Conflict:, Horizontal Conflict: This involves conflicts that occur between employees or departments at the same organizational level. It often involves disagreements about tasks, responsibilities, or resources., Vertical Conflict: Involves conflicts between different levels of the organizational hierarchy, such as between managers and their subordinates., Reference: SHRM categorizes conflicts into horizontal and vertical based on the organizational hierarchy and the nature of disagreements (SHRM, Types of Workplace Conflict)., Conflict Resolution:, Importance of Resolution: Resolving social conflict is crucial for maintaining a positive work environment, employee morale, and productivity., Strategies: Effective conflict resolution strategies include open communication, mediation, and team-building activities to foster better relationships and understanding among peers., Reference: SHRM emphasizes the importance of conflict resolution strategies in maintaining a healthy workplace (SHRM, Conflict Resolution Strategies)., Comparing Other Conflict Types:, Horizontal Strain (B): While negotiations between unions and management failing can lead to conflicts, this is more specific to labor relations rather than general workplace conflict., Intraorganizational Conflict (C): This often involves formal disputes, such as litigation, but is not the best description of typical workplace conflicts., Subjective Conflict (D): This type of conflict can indeed have multiple solutions, contrary to the statement in the option., Reference: SHRM outlines different types of workplace conflicts and their characteristics (SHRM, Understanding Intraorganizational Conflict)., References:, SHRM. (n.d.). Managing Workplace Conflict. Society for Human Resource Management., SHRM. (n.d.). Types of Workplace Conflict. Society for Human Resource Management., SHRM. (n.d.). Conflict Resolution Strategies. Society for Human Resource Management., SHRM. (n.d.). Understanding Intraorganizational Conflict. Society for Human Resource Management., ]
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