Pass the HP Sales Certified HP2-I57 Questions and answers with ValidTests

HP Premium+ Support addresses several critical pain points for customers. First, it helps organizations whose employees are less productive due to maintenance issues (C) by providing proactive device monitoring and predictive analytics, which helps reduce downtime and maintenance-related delays. Second, for companies not yet equipped for remote or hybrid working (D), HP Premium+ Support offers services such as remote monitoring, enhanced security, and collaboration tools that make the transition to hybrid work more seamless and secure

HP Premium+ Support offers proactive alerts that notify users when hardware issues, such as hard drive or battery failures, are detected. This feature enables businesses to take preventive action before components fully fail. Additionally, HP Premium+ Support can automate the creation of service cases when these alerts are triggered, ensuring rapid resolution and minimizing downtime. This service would directly address the IT manager’s concern about not being notified in time to prevent component failures

HP Post Warranty Support Service provides customers with an extension of their original warrantyor service package for an additional 12 months. This service ensures that customers continue to receive the same level of support as in their base warranty, including coverage for repairs, parts, and labor, without interruptions. It is designed to extend the lifespan of devices, reduce unplanned downtime, and keep costs predictable

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Here is the correct matching of theHP Workforce Computing Services portfolio componentwith the service it provides:

Configuration and Deployment ServicesService provided: Help deliver great device experiences for customers' employees starting on day one, with services for seamless configuration, deployment, and zero-touch setup.

Hardware Support ServicesService provided: Resolve employee device issues with minimal impact on your customers’ IT teams with services that bring rapid repair or replacement to wherever they’re needed most.

These services from HP Workforce Computing Solutions ensure smooth device setup and rapid support for any technical issues employees may face, improving both productivity and IT efficiency​

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Here is the correct matching of theHP Active Care journeyactions with the responsible parties:

Register the HP Active Care Care Pack to the customerResponsible Party: Partner

Setup/Configure PC and Download SoftwareResponsible Party: Customer (with support and guidance from the partner)

Enroll DeviceResponsible Party: Customer (with support and guidance from the partner)

Device MonitoredResponsible Party: HP Software (enables service on each device)

Incidents LoggedResponsible Party: Customer (with support and guidance from the partner)

Case CreationResponsible Party: HP

Device Repair by HPResponsible Party: HP

This mapping ensures a clear understanding of who is responsible for each action during the lifecycle of the HP Active Care journey, including device enrollment, monitoring, and support tasks​

HP's Predefined Asset Tags feature the ability to include essential device data such as hardware-based media access (HBMA), UUID, WLAN, serial numbers, PKID, and MAC addresses (A). Additionally, HP offers predefined artwork and placement of the asset tag on either the device chassis or packaging, allowing for easier identification and asset management (B). This feature helps streamline inventory control and device management processes for enterprises

When planning for a hybrid workforce, IT managers need to address critical industry trends that affect productivity and innovation. First, a skills shortage among IT professionals can hinder an organization’s ability to adapt to rapid technological changes (A). This is a well-documented challenge, especially as companies move to hybrid models. Second, generative AI has introduced new complexities for IT decision-makers, causing them to reconsider how they allocate their budgets and where to prioritize technology investments (B). These two aspects are crucial for the IT manager to address in a hybrid workforce plan to keep employees productive and ensure the company remains competitive in the evolving digital landscape