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Pass the Microsoft Dynamics 365 for Field Service Functional Consultant Associate MB-240 Questions and answers with ValidTests

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Questions # 1:

You need to complete the cloud flow to send the push notification to the robotics engineer.

How should you configure the cloud flow's trigger? To answer, select the appropriate settings in the fields of the cloud flow.

Question # 1

NOTE: Each correct selection is worth one point.

Question # 1

Options:

Expert Solution
Questions # 2:

You need to update the Natural History Museum work order for the current job.

Which two actions should you perform? Each correct answer presents part of the solution. Choose two. NOTE; Each correct selection is worth one point. Q A. Select the asset on the work order service.

Options:

A.

Create two work order incidents.

B.

Create two work order services.

C.

Create two work order service tasks.

D.

Select the asset on the work order service task.

Expert Solution
Questions # 3:

You need to configure the dental check-up. before relating it to the existing incident type. What should you create?

Options:

A.

Product Field Service type: Non-inventory

B.

Product. Field Service type: inventory

C.

Service task type

D.

Characteristic

Expert Solution
Questions # 4:

You need to add a control to display the required information for all assets to the custom page. Which control should you use?

Options:

A.

Combo Box

B.

List be

C.

Gallery

D.

Editable Grid

Expert Solution
Questions # 5:

Your company is currently using a fixed duration for a job type while scheduling work orders. This causes cascading delays, resulting in lower utilization of the resources.

To address this issue, you propose the use of predictive work duration (powered by Al) to help provide more realistic durations.

You need to advise the management team on the factors dispatchers can use to predict the duration of any given booking or requirement.

Which three factors can be used? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Incident Type

B.

SLA

C.

Time- related changes

D.

Customer Agreement

E.

Customer (service account)

Expert Solution
Questions # 6:

All delivery charges must be automatically added to any Delivery work order, and the price must be set and locked. The delivery charge must be set up in a way so that it is invoiced upon delivery completion.

Which three steps should you take to set up the invoice? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Options:

A.

Create a Delivery Charge Product Record. Set Field Service Product Type to Service.

B.

Create a business rule to set the Delivery Charge work order product record line status to Used, and ensure Unit Amount is 75.00 Make Quantity and Amount fields read only

C.

Add the Delivery Charge product to the delivery incident type. Set Quantity to 1

D.

Create a Delivery Charge Product Record. Set Field Service Product Type to Non-Inventory.

E.

Create a business rule to set the Delivery Charge work order service line status to Used, set Duration to 1 hour and Amount to $75.00. Make Duration and Sale Amount details read only with the business rule.

Expert Solution
Questions # 7:

You need to ensure the prop master can use their mobile app when visiting the Natural History Museum.

Which five actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five appropriate actions in the Correct order.

Question # 7

Options:

Expert Solution
Questions # 8:

You need to set up the system to meet LitWare’s inspection requirements.

Which three actions should you perform in sequence in the Field Service app? To answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the order.

Question # 8

Options:

Expert Solution
Questions # 9:

LitWare has requirements for configuring the Field Service mobile app. and you are responsible for setting up the system to meet those requirements.

You need to set up help documents related to the requirements as per the case study.

How should you configure the user settings? To answer, move the appropriate configurations to the correct location. You may use each configuration once or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct match is worth one point.

Question # 9

Options:

Expert Solution
Questions # 10:

LitWare has requirements for configuring the Insurance.

You are responsible for setting up the system to manage the insurance

Which three actions should you perform in sequence? lo answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the correct order.

Question # 10

Options:

Expert Solution
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