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Exam MB-240 All Questions
Exam MB-240 All Questions

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Microsoft Dynamics 365 for Field Service Functional Consultant Associate MB-240 Question # 17 Topic 1 Discussion

MB-240 Exam Topic 1 Question 17 Discussion:
Question #: 17
Topic #: 1

Your company is currently using a fixed duration for a job type while scheduling work orders. This causes cascading delays, resulting in lower utilization of the resources.

To address this issue, you propose the use of predictive work duration (powered by Al) to help provide more realistic durations.

You need to advise the management team on the factors dispatchers can use to predict the duration of any given booking or requirement.

Which three factors can be used? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.


A.

Incident Type


B.

SLA


C.

Time- related changes


D.

Customer Agreement


E.

Customer (service account)


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