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Salesforce Certified Agentforce Specialist (AI-201)

Exam Code: Agentforce-Specialist
Exam Name: Salesforce Certified Agentforce Specialist (AI-201)
Last Update: Apr 25, 2025
202 Questions Answers with Explanation Detail
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  • Total Questions: 202 Q&A's
  • Single Choice Questions: 202 Q&A's
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Salesforce Agentforce-Specialist Exam Dumps FAQs

The Salesforce Agentforce-Specialist exam is all about proving your skills in leveraging AI tools within Salesforce to improve how you connect with customers, streamline workflows, and make sense of support data. It evaluates your abilities in managing cases with AI, using predictive analytics, and applying automation techniques to boost agent performance.

The Salesforce Agentforce-Specialist exam dives into five main areas:

  • Prompt Engineering (30%)
  • Agentforce Concepts (30%)
  • Agentforce and Data Cloud (20%)
  • Agentforce and Service Cloud (10%)
  • Agentforce and Sales Cloud (10%)

These sections are designed to evaluate how well you can configure, optimize, and deploy Agentforce in real-world scenarios.

The Salesforce Agentforce-Specialist exam features 60 multiple-choice questions that cover both scenario-based and knowledge-based topics. You'll have 90 minutes to complete this online proctored exam, and to pass, you'll need to score at least 65%.
Salesforce refreshes the Agentforce-Specialist exam every year to keep up with the latest AI advancements and changing trends in the industry. It's a good idea for candidates to check out the most recent Agentforce-Specialist dumps before signing up, so they can focus on the most up-to-date Agentforce-Specialist study material.

Absolutely! ValidTests offers a complete range of Agentforce-Specialist practice exams, study guides, and exam questions to help candidates get ready for the Salesforce Exam effectively. Our Agentforce-Specialist dumps are crafted to closely resemble actual exam questions, giving you the confidence you need to succeed on your first try.

The Salesforce Agentforce-Specialist exam will set you back $200, and if you need to retake it, there's a fee of $100. Just keep in mind that prices can change depending on where you are and any ongoing Salesforce promotions.
Absolutely! AI is really changing the game in customer service, and getting the Salesforce AI Specialist certification shows that you know how to use AI-powered tools effectively within Salesforce. This certification can really enhance your career opportunities, especially for support professionals, consultants, and trainers who are diving into AI-driven automation.
Salaries can differ quite a bit depending on your experience and where youre located. An Agentforce-Specialist pulls in between $80,000 and $120,000 a year, while those in senior roles can earn as much as $140,000.
No, the Salesforce Agentforce-Specialist certification is all about AI applications and automation, not so much about coding. That said, having a good grasp of Salesforce configuration, workflows, and some basic scriptinglike Apex or Flowcan definitely give you an edge.
This is a unique AI-powered customer support feature. It emphasizes the use of AI automation, data analysis, understanding customer needs, and streamlining workflows in Salesforce Service Cloud.

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