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Questions # 21:

A Salesforce associate is using Global Search to find a record but does not remember the name of the record they want to find.

What should the associate use to search for the record?

Options:

A.

List view for each object

B.

Object Manager

C.

Wildcards and operators

Expert Solution
Questions # 22:

A Salesforce associate is viewing information within a report and needs to export the data.

Into which types of files can the report be exported?

Options:

A.

Word (,doc or .docx) or comma-separated values(.csv)

B.

Excel (,xlsx or ,xls) file or comma- separated values (,csv)

C.

PDF (,pdf) or Excel (,xlsx or ,xls)

Expert Solution
Questions # 23:

A VP of sales is requesting an easy-to-understand visual representation of accounts and opportunities that have been worked on by the sales agents in the current quarter in order to identify trends, sort data, and measure the impact of their activities.

What is recommended to meet these requirements?

Options:

A.

Create a list views.

B.

Create a dashboard.

C.

Create a custom tab.

Expert Solution
Questions # 24:

Refer to the image below:

Question # 24

A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.

Which switches should the associated toggle to only show the Record Count?

Options:

A.

Row Counts and Grand Total

B.

Subtotals and Detail Rows

C.

Grand Total and Subtotals

Expert Solution
Questions # 25:

A sales manager at Get Cloudy Consulting wants a report that shows their top-selling product families by quantity.

Options:

A.

Group by opportunity stage> Filter by product family > Sum the total number sold

B.

Group by product family > Filter to show only Closed Won opportunities >Sum the total number sold

C.

Croup by active products > Filter to show opportunities this year > Sum the quantity

Expert Solution
Questions # 26:

Get Cloudy Consulting (GCC) wants to customize its Sales application’s Home tab with additional components.

Outside of the org, where should GCC' Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?

Options:

A.

Explore documents In Help and Training.

B.

Ask a question In a Trailblazer Community Group.

C.

Search for modules in Trailhead.

Expert Solution
Questions # 27:

Get Cloudy Consulting (GCC) wants to simplify its sales teams Account Record page with the following recommendations:

• Adding tabs

• Hiding components

• Making fields conditionally visible

Where should GCC's Salesforce associate go to draft these changes for review?

Options:

A.

Lightning App Builder

B.

Record Types

C.

Page Layouts

Expert Solution
Questions # 28:

A Salesforce associate wants to learn more about converting Leads to Contacts. They enjoy learning in an asynchronous, gamified way.

Which resource should they use?

Options:

A.

Salesforce Help

B.

Trailblazer Community

C.

Trailhead

Expert Solution
Questions # 29:

Get Cloudy Consulting (GCC) has recently been onboarded as a Salesforce customer. GCC wants to enroll its in-house IT administration team in a Salesforce instructor-led training workshop.

Which resource provides virtual and in-person learning that should help the team accelerate their Salesforce knowledge?

Options:

A.

Trailhead Community

B.

Salesforce Help

C.

Trailhead Academy

Expert Solution
Questions # 30:

A Salesforce associate tries to create a new user in a sandbox using Astro©getdoudy.org as the username and it fails.

What is the problem with creating the Astro3getcloudy.org' username?

Options:

A.

Salesforce usernames must include the user s full name and be formatted like an email address.

B.

Salesforce usernames must be unique across all Salesforce orgs and that one is already in use.

C.

Salesforce usernames must be formatted like an email address with.com at the end.

Expert Solution
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