View all detail and faqs for the Salesforce-Sales-Representative exam
A sales representative identifies a strong business case for a customer and hosts a demo to show them potential offerings and solutions.
What is the next sales pipeline stage the sales rep should enter to summarize and address the potential customer's needs?
A sales representative is having a difficult conversation with a customer who is delaying making a decision to move forward without providing much detail.
What should the sales rep do to uncover why the customer is delaying the decision?
Which behavior should a sales representative display to establish credibility with a customer?
A sales representative wants to highlight a customer's return on their investment.
Which type of analysis should the sales rep use to show this?
When assessing the risks and opportunities of a deal, why is it important to consider the duration of a contract?
How should a sales representative reinforce elements of the value proposition for the customer?
A sales representative wants to transition to a recommendation in a way that demonstrates their ability to provide a competitive solution.
What should they use?
A sales representative is working with a new customer who has provided an abundance of information about their company's goals and objectives.
Which challenge could the sales rep encounter when developing the scope of a sales solution?
A sales representative is looking for ways to engage with a prospect at a greenfield accounton a digital platform.
Which customer-centric approach should be used by the sales rep?
What should the sales rep focus on to create and maintain a trusted connection that supports the customer's strategic priorities and requirements?