Pass the Salesforce Administrator Salesforce-Slack-Administrator Questions and answers with ValidTests

According to Slack official documentation:

"Workspace analytics allows Workspace Owners and Admins to view data about members, channels, and activity within the workspace, including daily and weekly active users."

The Org Analytics Dashboard (A) is only available in Enterprise Grid. The Analytics Members Dashboard (C) focuses on member-specific stats, and Message Activity Analytics (D) focuses specifically on message data, not user activity overall.

(Reference: Slack Administration Study Guide - Workspace Analytics Overview)

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According to the Slack Enterprise Grid documentation:

"Org Owners and Org Admins can use the Discovery API to export messages and files sent by their organization in Slack Connect channels. Messages and files sent by external partners must be requested from the respective organizations."

Because Slack Connect involves multiple organizations, each organization retains ownership of its own data. Thus, you can only export your company's messages/files via the Discovery API; partners must export their own data.

(Reference: Slack Administration Study Guide - Security and Compliance - Discovery API and Slack Connect)

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In Enterprise Grid:

"Org Owners and Org Admins are responsible for assigning the permission to create and manage multi-workspace channels."

Workspace Owners cannot independently assign this permission unless the Org-level Admins grant them the necessary rights.

(Reference: Slack Administration Study Guide - Enterprise Grid Channel Management)

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Slack's documentation on EMM policies specifies:

"Enterprise Mobility Management (EMM) requirements apply only to full members of your Slack organization. Guest accounts (Single-Channel or Multi-Channel Guests) are not required to use the Slack for EMM app."

Thus, guests are exempt from EMM enforcement. Options B and C incorrectly state guests can be controlled via EMM. D is unrelated.

(Reference: Slack Administration Study Guide - EMM and Guest Account Behavior)

Slack recommends for official, organization-wide communications:

"Create an org-wide channel (such as #announcements) where only admins and owners can post. This ensures important messages are visible to all and remain uncluttered by unrelated posts."

Option B and C involve redundancy and fragmentation. Using @channel in #general (D) risks spamming and frustrating members.

(Reference: Slack Administration Study Guide - Best Practices for Org-Wide Announcements)

In Enterprise Grid, to manage who can invite guests:

"Org Admins can configure organization-wide policies that set permissions for inviting external users, including granting specific non-admin users the ability to invite guests."

This is handled under Organization Policies, not through workspace-specific settings or ownership transfer.

(Reference: Slack Administration Study Guide - User Management and Org Policies)

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Two critical elements in Change Management are understanding user needs and promoting solutions that fit their workflows.

• Running a campaign promoting Slack's mobile app addresses their need for mobility. Slack documentation notes:

"Promoting the Slack mobile app to teams that are highly mobile ensures they remain connected to important communications and workflows."

• Surveying the Sales team will help prioritize relevant integrations and workflows based on real-world challenges they face:

"Understanding end-user pain points is crucial for designing Slack solutions that users find genuinely helpful."

Simply installing the Salesforce app without understanding their needs may not be effective, and using threats (option B) is contrary to Slack’s recommended adoption strategies.

(Reference: Slack Administration Study Guide - Driving Slack Adoption and Change Management)

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Slack's official analytics guidelines recommend:

"The average number of active days per user is a strong measure of engagement and adoption."

Number of DMs (A) focuses only on private messaging, not overall adoption. Channel/workspace membership (B) doesn't measure activity. New workspace creation (D) is not typically relevant to students and is often disabled.

(Reference: Slack Administration Study Guide - User Activity Analytics)

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Slack domain claiming is:

"Only available on Enterprise Grid, allowing an organization to reserve its domain and prevent users from creating independent Slack workspaces with corporate emails."

Pro plan (A) cannot support domain claiming. EKM (B) secures encryption keys, unrelated to domain claiming. 2FA (D) enhances authentication but doesn’t block workspace creation.

(Reference: Slack Administration Study Guide - Domain Management on Enterprise Grid)

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Slack compliance best practices state:

"Before configuring Slack for compliance, companies should meet with legal and compliance teams to set internal communication, retention, and monitoring policies tailored to regulatory requirements."

Implementing eDiscovery (D) is important later, but setting policies first ensures the correct technology choices. B and C may not align with regulatory needs without first setting clear policies.

(Reference: Slack Administration Study Guide - Compliance and Legal Alignment)

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