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What is the difference between primary and supporting activities in the IT Value Chain?
Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activity
Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on the later stages
Primary activities are core and vital to the IT function, while supporting activities help ensure its efficiency and effectiveness
Primary activities focus on systems design and construction; supporting activities include planning and operations management
What are functional components?
They are inputs to the IT4IT value streams, and pass through a hierarchy of data objects via state changes across the service backbone
They are the primary means for understanding business requirements as they are expressed to the Strategy to Portfolio value stream
They represent the output of the Requirement to Deploy value stream
They are the smallest standalone technology units that are useful to IT service provider
