Pass the Apple Device Support Exam (SUP-2025) Apple-Device-Support Questions and answers with ValidTests

According to Apple, the security setting defines the type of authentication and encryption used by your router, and the level of privacy protection for data transmitted over its network. WPA3 Personal is the newest, most secure protocol currently available for Wi-Fi devices. It works with all devices that support Wi-Fi 6 (802.11ax), and some older devices. WPA2/WPA3 Transitional is a mixed mode that uses WPA3 Personal with devices that support that protocol, while allowing older devices to use WPA2 Personal (AES) instead. This mode offers better security and compatibility than WPA2 Personal (AES) alone, and avoids the weak security and performance of WEP and WPA/WPA2 modes. References: Recommended settings for Wi-Fi routers and access points - Apple Support

Before Safe Mode (Shift at startup),disconnect peripheralsto isolate software issues from hardware interference.

Option A: Diagnostics is separate.

Option B: Network isn’t required to disconnect.

Option C: Disk Utility isn’t a prerequisite.

Option D: Correct—standard prep.References: Apple Support - "Use Safe Mode" (support.apple.com/HT201262).

Thetccutilcommand in Terminal manages the Transparency, Consent, and Control (TCC) database, controlling app privacy permissions (e.g., camera, microphone). Example: tccutil reset All resets all permissions.

Option B: dscl manages directory services, not privacy.

Option C: ifconfig configures network interfaces.

Option D: Sysadminctl manages system accounts, not TCC.

Option A: Correct for macOS privacy management.References: Apple Developer - "TCC Command Line" (developer.apple.com/documentation).

Appleseed for ITis a beta program exclusive to Managed Apple Accounts for testing organizational features.

Option B: Security Key Rotation isn’t a distinct feature.

Option C: iCloud Keychain isn’t “Managed” separately.

Option D: Two-factor is standard, not unique.

Option A: Correct—IT-specific.References: Apple Business Manager Guide (support.apple.com/guide/apple-business-manager).

Private Wi-Fi Address(Settings > Wi-Fi > [network] > i) randomizes the MAC address per network. If the organization uses MAC filtering (allowing specific addresses), a randomized MAC prevents connection.

Option A: Limits IP tracking, not MAC.

Option C: Low Data Mode restricts data, not connectivity.

Option D: Location Services doesn’t affect MAC.

Option B: Correct—random MAC clashes with filtering.References: Apple Support - "Use private Wi-Fi addresses" (support.apple.com/HT211227).

Safari profile syncing requires:

C:Safari enabled in iCloud (Settings > [user name] > iCloud).

E:Same Apple Account across devices for iCloud continuity.

Option A: Two-factor authentication enhances security but isn’t a sync requirement.

Option B: Contact Key Verification is for iMessage, not Safari.

Option D: Sign-In & Security settings don’t need to match.References: Apple Support - "Set up and use iCloud Tabs" (support.apple.com/HT202530).

Activity Monitorallows running system diagnostics viaView > Run System Diagnostics, generating a report for troubleshooting (saved in /var/tmp).

Option B: Console views logs, not runs diagnostics.

Option C: Feedback Assistant submits issues, not runs diagnostics directly.

Option D: Diagnostic Reporter isn’t a macOS app.

Option A: Correct per macOS tools.References: Apple Support - "Use Activity Monitor on your Mac" (support.apple.com/HT201464).

Admins reset user passwords inSystem Settings > Users & Groups, selecting the user and clicking “Reset Password” (macOS Ventura and later).

Option B: Logging in as the user isn’t required.

Option C: Keychain Access manages app passwords, not user accounts.

Option D: “Passwords” isn’t a standalone reset tool.

Option A: Correct—standard admin method.References: Apple Support - "Reset a user password on Mac" (support.apple.com/HT201240).

TheOption-Command-Escshortcut opens the Force Quit Applications window on macOS, listing active apps and allowing termination of unresponsive ones.

Option A: Option-Control-power manages power options.

Option B: Control-Command-power restarts the Mac.

Option D: Control-Command-Esc isn’t valid.

Option C: Correct and standard.References: Apple Support - "Force quit apps on Mac" (support.apple.com/HT201276).

System Information(Applications > Utilities) provides hardware, software, and network details, including results fromApple Diagnostics(e.g., hardware test codes) under the “Diagnostics” section.

Option A: Analytics data is in Privacy & Security settings, not System Information.

Option B: “System Diagnostics” isn’t a standard macOS term here.

Option D: Crash Reports are in Console, not System Information.

Option C: Correct for Apple Diagnostics results.References: Apple Support - "Use System Information on your Mac" (support.apple.com/HT203001).