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Viewing page 12 out of 14 pages
Viewing questions 221-240 out of questions
Questions # 221:

A user, who is attempting to give a presentation via a projector in a conference room, reports the projector has video but no audio. Which of the following will MOST likely resolve the issue?

Options:

A.

Changing the input on the projector to VGA

B.

Changing the output on the PC to DVI

C.

Modifying the projector's refresh rate

D.

Utilizing an HDMI connection

Expert Solution
Questions # 222:

An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and. recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.

Question # 222

Options:

Expert Solution
Questions # 223:

A user's mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging. Which of the following is MOST likely causing these symptoms?

Options:

A.

Broken charging port

B.

Digitizer failure

C.

CPU overheating

D.

Defective battery

Expert Solution
Questions # 224:

A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?

Options:

A.

The screen is physically damaged.

B.

The screen rotation is incorrect.

C.

The touch-pen battery is depleted.

D.

The screen needs to be recalibrated.

Expert Solution
Questions # 225:

A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed?

Options:

A.

The print drum is worn and loose causing the printing to be light in places

B.

The ribbon is low on ink or missing and must be replaced to get proper output

C.

The heating element has failed, and a new one needs to be installed for proper transfer

D.

The wrong type of filement is loaded, preventing it from sticking correctly

E.

The fuser assembly is not calibrated properly, causing it to impact the paper too hard

Expert Solution
Questions # 226:

An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?

Options:

A.

Virtualization

B.

Clustering

C.

Load balancer

D.

Round-robin DNS

Expert Solution
Questions # 227:

A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?

Options:

A.

Determine the next steps to resolve the issue and document it.

B.

Design a plan of action to resolve the issue and implement the solution.

C.

Document the findings, actions, and outcomes.

D.

Establish a theory of probable cause, researching internally or externally as needed.

Expert Solution
Questions # 228:

In which of the following places is a laptop's wireless antenna MOST likely located?

Options:

A.

Near the network interface card

B.

Underneath the battery

C.

Integrated into the motherboard

D.

In the bezel of the lid

Expert Solution
Questions # 229:

An engineer is experiencing unexpected reboots on a graphics workstation when rendering complex 3-D models. The workstation is configured with a 115V power supply that is rated at 200W and connected to a UPS. The central processing unit contains 16 hyperthreaded cores, and a discrete graphics solution utilizing an 8-pin power connector is installed in a PCI Express x16 slot. Which of the following indicates where the technician should begin troubleshooting?

Options:

A.

The UPS, as 115V is insufficient for the configuration and should be increased to 220V

B.

The power supply, as 200W is insufficient when the GPU is heavily tasked

C.

The graphics card, as it is the component that triggers the unexpected reboots

D.

The motherboard, as only standard PCI slots should be used for high-end graphics cards, not PCI Express slots

Expert Solution
Questions # 230:

A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be the cause?

Options:

A.

Hidden SSID

B.

Device interference

C.

Ethernet port flapping

D.

High ISP latency

Expert Solution
Questions # 231:

A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run?

Options:

A.

Hardware prefetcher

B.

Hyperthreading

C.

vPro

D.

VT-d

Expert Solution
Questions # 232:

Laura, a customer, has instructed you to configure her home office wireless access point.

She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.

Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.

She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi

Shared Key: CompTIA

Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.

Laptop: IP Address 192.168.1.100

Hardware Address: 00:0A:BF:03:C4:54

Smartphone: IP Address 192.168.1.101

Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS

Configure Laura’s wireless network using the network adapter window.

If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

Question # 232

Question # 232

Question # 232

Question # 232

Options:

Expert Solution
Questions # 233:

A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective?

Options:

A.

M.2

B.

SAS

C.

HDD

D.

SCSI

Expert Solution
Questions # 234:

An online retailer wants to save money and is considering migrating to the public cloud so peak is over. Which of the following BEST describes this aspect of cloud computing?

Options:

A.

Rapid elasticity

B.

Metered utilization

C.

Shared resources

D.

High availability

Expert Solution
Questions # 235:

A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transport the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone. Which of the following is the MOST likely cause of the issue?

Options:

A.

The phone requires a firmware update to address charging issues.

B.

The charge port contains foreign objects, such as lint.

C.

The phone’s battery has swelled, preventing the utilization of the charge port.

D.

The phone has experienced water damage, thus the battery is not charring.

Expert Solution
Questions # 236:

A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service. Which of the following connection types should the technician recommend?

Options:

A.

Satellite

B.

DSL

C.

Fiber

D.

Hotspot

Expert Solution
Questions # 237:

A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?

Options:

A.

Restart the modem and run an online internet connection and speed diagnostic tool.

B.

Guide the customer on how to upgrade the internet plan with the provider in order to improve latency.

C.

Explain to the customer this is not an issue; this situation is normal for this type of internet connection.

D.

Replace the modem because it is not working correctly based on the test result.

Expert Solution
Questions # 238:

A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST?

Options:

A.

Verify the power rating of the charger.

B.

Ensure all unnecessary connectivity features are disabled.

C.

Check that all missing smartphone OS updates are applied.

D.

Complete a factory reset of the phone

Expert Solution
Questions # 239:

A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the download bandwidth and finds no issues. Which of the following should the technician check NEXT?

Options:

A.

Level of network utilization

B.

Customer use of two-factor authentication

C.

Amount of local drive space

D.

RAID array drive health

Expert Solution
Questions # 240:

A technician logs on to a PC and inserts an encrypted USB drive. When opening File Explorer, the technician cannot see the USB drive. Which of the following tools should the technician use to see all drives?

Options:

A.

DiskPart

B.

Diskmgmt

C.

Disk Cleanup

D.

BitLocker

Expert Solution
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Viewing questions 221-240 out of questions