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Pass the CompTIA A+ 220-1202 Questions and answers with ValidTests

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Questions # 31:

A user is attempting to open on a mobile phone a HD video that is hosted on a popular media streaming website. The user is receiving connection timeout errors. The mobile reception icon area is showing two bars next to 3G. Which of the following is the most likely cause of the issue?

Options:

A.

The user does not have Wi-Fi enabled.

B.

The website's subscription has run out.

C.

The bandwidth is not fast enough.

D.

The mobile device storage is full.

Expert Solution
Questions # 32:

A town clerk wants to work from home and access documents on a town hall server. What should a technician set up?

Options:

A.

VNC

B.

RDP

C.

VPN

D.

SSH

Expert Solution
Questions # 33:

A user wants to dispose of a failed hard drive in a way that ensures the data is unrecoverable. Which of the following is the best at-home method?

Options:

A.

Standard formatting

B.

Low-level formatting

C.

Shredding

D.

Degaussing

E.

Drilling

Expert Solution
Questions # 34:

A user takes an iOS-based smartphone that is performing slowly to a repair shop. A shop technician finds the following information:

Battery charge: 25%

Battery health: 90%

Hotspot: On

Mobile reception: |||

Roaming: Off

Used space: 63.76GB/64GB

Which of the following is the cause of the issue?

Options:

A.

The device is running out of free space

B.

The battery health is low

C.

The phone is not sufficiently charged

D.

The hotspot is degrading the performance

E.

Too many applications are open

Expert Solution
Questions # 35:

Which of the following is found in an MSDS sheet for a battery backup?

Options:

A.

Installation instructions

B.

Emergency procedures

C.

Configuration steps

D.

Voltage specifications

Expert Solution
Questions # 36:

A user switches from Linux to Windows and tries to migrate data using an external USB drive. Windows prompts that the device must be formatted. It works fine on Linux. What should the user do?

Options:

A.

Configure Windows firewall to allow data from Linux systems

B.

Replace the cable with Windows-supported hardware

C.

Apply a firmware update from the PC manufacturer

D.

Update the file allocation system to exFAT

Expert Solution
Questions # 37:

A technician is deploying mobile devices and needs to prevent access to sensitive data if the devices are lost. Which of the following is the best way to prevent unauthorized access if the user is unaware that the phone is lost?

Options:

A.

Encryption

B.

Remote wipe

C.

Geofencing

D.

Facial recognition

Expert Solution
Questions # 38:

A customer’s computer does not have an active connection to the network. A technician goes through a few troubleshooting steps but is unable to resolve the issue. The technician has exhausted their knowledge. The customer expresses frustration at the time taken to resolve this issue. Which of the following should the technician do?

Options:

A.

Escalate the issue to a senior team member and provide next steps to the customer.

B.

Dismiss the customer and reschedule another troubleshooting session at a later date.

C.

Interrupt the customer and express that troubleshooting support tickets can take time.

D.

Maintain a positive attitude and continue to ask questions regarding the scope of the issue.

Expert Solution
Questions # 39:

A help desk technician is setting up speech recognition on a Windows system. Which of the following settings should the technician use?

Options:

A.

Time and Language

B.

Personalization

C.

System

D.

Ease of Access

Expert Solution
Questions # 40:

A user decides to switch to Windows from Linux and is trying to migrate data using an external USB hard disk. However, when the user connects the cable to the Windows machine, an error message appears stating the device must be formatted before it can be used. The hard disk works as expected when connected to the Linux machine. Which of the following should the user do to resolve this issue?

Options:

A.

Configure Windows firewall to allow data from Linux systems

B.

Replace the cable with Windows-supported hardware

C.

Apply a firmware update from the PC manufacturer

D.

Update the file allocation system to exFAT

Expert Solution
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