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Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate MS-721 Question # 14 Topic 2 Discussion

MS-721 Exam Topic 2 Question 14 Discussion:
Question #: 14
Topic #: 2

You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?
A.

Music on hold

B.

Attendant routing

C.

Conference mode

D.

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Actual exam question for Microsoft MS-721 exam by Rael8726 at May 3, 2026, 8:48:40 AM

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